We are sorry that the order was not eligible for Amazon Prime Shipping!
Sometimes Amazon will only provide free Prime shipping for certain items or certain quantities, and often they will change these Prime items periodically. This is how something you purchased in the past that was prime can now no longer be prime eligible. This is something that is out of our control and that Amazon dictates exclusively. We are sorry for any inconvenience this has caused, but we are glad you reached out to us. The best advice moving forward with any product purchased through Amazon is to make sure the product is marked Prime for the exact item and quantity prior to check out. If you would like to further dispute your shipping charge you will need to contact Amazon customer support directly.
Amazon Prime Shipping
May 11, 2021
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