Support

  • How Do I Change My Email Address?

    Please contact us at contact@pawstruck.com using your current email address, Chat in with us or give us a bark at 1 800 715 4955. We are always happy to update any account information such as email address! đŸ¶

  • How Do I Contact Customer Service?

    We would love to bark with you! Feel free to give us a call (1-800-715-4955), reach out via live chat, or send us a message (contact@pawstruck.com), we'd love to hear from you!

  • How Do I Reset My Password?

    To change your password, please visit the following link. Select Forgot your password? Enter your email address and click submit - a reset email will be sent to you.

  • I Can’t Remember Which Email Address I Used To Sign Up, What Do I Do?!?!

    If you don’t know or can’t remember your account login email, please try the following steps. Try logging in with your most commonly used email addresses here: https://www.pawstruck.com/account/login  If you use a password manager, it may recall your details. Search for the welcome email we sent ...

  • I’ve Lost Access To My Email Address, Can You Change It For Me?

    Of course! We are happy to assist you in updating your account information please contact us at _contact@pawstruck.com_ or give us a call at 1 800 715 4955.

  • What Are Your Customer Service Hours?

    We'd love to bark with you! We are available Monday through Friday 9 am to 5 pm PST. You can contact us by email (contact@Pawstruck.com), chat, or by phone (1-800-715-4955). If you are unable to reach us during our regular business hours, we’ll bark back with you as soon as we can! đŸ¶